Worcester, eng Financial Services

Positive: Professionalism, Quality, Responsiveness, Value

Positive: Professionalism, Quality, Responsiveness, Value

Voted best in UK by British chambers of commerce

Positive: Professionalism, Value

Helped to resolve at tax issue very promptly when I was finding it difficult to get a response from HMRC

Positive: Professionalism

Very good

Friendly Staff, Excellent Service, Excellent Results. Would have no hesitation in using FDR again.

Love Andrea she's great so helpful and friendly regarding travel money always go there when I go away x

Trying to deal with Santander Business Banking out of Bootle is the worst experience I have ever had with any financial institution. All I need to do is request that a do ... more

Good interest rates. Bad and unorganized customer service.

Amazing customer service from Jess on the front desk. Extremely polite, knowledgeable and courteous. We were most impressed with her manner. Thank you

Ali has been a great help to me (and my son) with my accounts. Nothing is too much trouble and any problems Ive had have been sorted out quickly. I would highly recommend ... more

3 people working on 1 customer and 6 people waiting in queue they don't bother.

Morning completely ruined today by one of your staff members. I am an Occupational Therapist and was helping a client with his banking. Not only was she treating my clien ... more

Great for me

Critical: Professionalism, Quality, Responsiveness, Value

Awful experience!! Got texts asking me to call. called...no knowledge of who I am. shoved around fro pillar to post. loads of different numbers offered to try until you ... more