Boux Avenue

I had a really good experience in the store last week and Selena in particular was fantastic. I didnt realise you had to book to get measured but she managed to get me in anyway. She was so helpful and friendly and also helped me pick out some underwear. Bra shopping is normally the worst but this time it was very pleasant.
Feb 21st, 2023

Could perhaps take a look at competitor Ann Summers when it comes to treatment and acceptance of non-binary and genderfluid customers. The experience at Ann Summers was friendly, they shared their changing room policy for male-presenting customers, helped out with sizing and even recommended styles for me. Other stores such as River Island and Boots also have an accepting policy to changing room use and I had been overjoyed at the acceptance. In Boux Avenue the experience could not have been more opposite. I asked their changing room policy for male presenting clients, as many stores have unisex single cubicles with no invasion of privacy for other customers. That's all I wanted to know. The assistant's face reddening, I got exasperatedly told "well we've never had a man ask before". Her silently walking away when being told, with a smile, that they now have one, felt like going back into the bad old days. And that was just asking your policy. I dread to think what would have happened if I had asked to try something on. If you don't want male presenting people using your changing rooms, ok. Set your policy, answer the question and move past it. Really just a recommendation for other non-binary folks who might want to get away from Amazon and just be able to try stuff out in a store, this place is not a great candidate. In Kingston go to the fantastic Ann Summers. They recognise the millions of pounds spent each year by men, male presenting genderfluid or non-binary people, to wear with their partners on lingerie and don't seek to make their customers feel judged.
Feb 7th, 2023

Girlfriend loves it
Jan 14th, 2023

Nice helpful staff
Dec 30th, 2022

Dec 12th, 2022