Chelmsford City Council

Failure to collect the refuse yet again. My husband phoned last week, only to be told that "He should have phoned on Tuesday to let them know." Err maybe it's because we are busy in our own jobs. I wasn't aware that it was the residents job to micro manage the bin men. Why should we have to remind them to do a job they are paid to do?!? Absurd !!!!
Mar 19th, 2023

Need to know why the pot holes are so bad right now? Surely a team could spend a week fixing the roads? Stop and dump would work. If these people were private contractors we would not employ them.thwy have let the city go to ruin, the high Street is full of vagrants now and it's starting to look like a ghetto in places.
Mar 5th, 2023

Apparently dustmen (or dustpersons I suppose nowadays) cannot collect an extra bag by communal bins due to health and safety.....Pathetic.
Feb 8th, 2023

A rude, unprofessional, disrespectful organisation. The endless switchboards and haphazard website are constructed to deliberately discourage communication or engagement with local residents. Try to actually log an issue such as crumbling local roads, sidewalks or overgrown fauna and youll be fobbed off weeks later, with zero remedial works undertaken. How can an organisation be so ruthless and aggressive in chasing revenues, yet be so utterly hopeless in returning any kind of services. The conduct of this council is worryingly similar to that a failing, fraudulent private enterprise.
Feb 1st, 2023

Jan 27th, 2023